Swapna Kallu
Swapna Kallu
Dynamics 365 FO Technical Lead / Manager
📍 Houston, Texas, USA 🟢 US Green Card Holder 🏢 Sector Alarm IT
D365 Finance & Operations AX 2012 Azure Integrations Solution Architect 8 Countries 20+ Years Experience
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About Me

Senior Microsoft Dynamics 365 FO expert with 20+ years of experience driving complex ERP transformations across Scandinavia and Europe. Proven record architecting enterprise solutions, managing teams across multiple countries, and leading end-to-end AX to D365 upgrades for some of Norway's largest organisations — including Sector Alarm (8 countries), Alfa Laval (one of Europe's largest D365 implementations), and BAMA Gruppen. Currently overseeing 10+ live integrations spanning Azure, BizTalk, Workday, Basware, and payment platforms across the Sector Alarm group.

US Green Card holder, open to hybrid, on-site, and remote roles anywhere in the United States. No employer sponsorship required.

Project Roles

Solution Architect Technical Lead / Manager Developer Data Migration Expert Technical Consultant Service Delivery Manager On-Site Coordinator Development Lead / Architect Build & Release Manager Infrastructure Consultant Team Lead
20+
Years Experience
8
Countries Supported
10+
Major ERP Programmes
10+
Live System Integrations

Technical Skills

ERP Platforms

D365 Finance & Operations AX 2012 / 2009 / 4.0 / 3.0 D365 Customer Engagement

Integrations & Cloud

Azure Data Factory Azure Logic Apps BizTalk / AIF Microsoft Dynamics Connector Azure Application Insights

Development

X++ (Axapta) C# ASP.NET SQL Server SSRS SSIS PL/SQL

BI & Reporting

Power BI Microsoft Power Platform Lasernet SSRS Reports

Tools & Methods

DevOps / VSTF / DIXF JIRA Confluence GitHub Agile / Scrum Kanban / Lean SQL MDS

Finance Modules

General Ledger Accounts Payable Accounts Receivable Fixed Assets Cash & Bank Budgeting Project Accounting

Experience

Technical Lead / Manager
Sector Alarm IT
Feb 2020 – Present
📍 Oslo, Norway
  • Accountable for all finance applications and integrations, ensuring system reliability and alignment with business requirements
  • Led AX 2012 → D365 FO upgrade workshops with Microsoft and vendor partners across 8 countries (Norway, Sweden, Finland, Italy, Ireland, Spain, France, Portugal)
  • Authored and reviewed all technical & functional specifications for change requests; conducted gap-fit analysis
  • Managed multiple IT vendors — coordination, invoice and estimate approvals
  • Maintained live integrations: Azure/BizTalk to D365 CE, Payroll, Basware, Workday, Elavon, PayEx, Billogram, Banks, Lasernet
  • Led ERP rollout for new company acquisitions within the group
  • Managed and upgraded ISV solutions: Lasernet, Arquiconsult Portuguese localisation, XPLUS, Cegeka
  • Led continuous D365 FO upgrade cycles coordinated with Microsoft's upgrade schedule
D365 FOAX 2012D365 CEAzure Data FactoryBizTalkPower BIJIRA
Senior Consultant
Scales Group
May 2018 – Feb 2020
📍 Oslo, Norway
Alfa Laval — D365 FO Upgrade
Solution Architect · Jan 2019 – Jan 2020
One of the largest D365 implementations in Europe. Code upgrade from AX 2012 → D365 FO, new feature development, DIXF issue resolution, data migration scripts, offshore/onshore team management, Microsoft coordination on product bugs.
Firesafe — AX 2012 to D365 Upgrade
Senior Developer · Aug 2018 – Dec 2018
New feature development in D365, DIXF issue fixes, technical specifications, deployment packages and periodic deployments to environments.
Sundhedsstyrelsen — Report Development
Senior Developer · May 2018 – Aug 2018
Developed 22 formalised and simple reports in D365 for Denmark's national health data authority.
D365 FOAX 2012DevOpsDIXFX++SQL Server
Consultant
Accenture Norge
Jan 2016 – Apr 2018
📍 Oslo, Norway
BAMA Gruppen — Master Data Management
Data Modeller & Technical Consultant · May 2016 – Apr 2018
Designed and implemented Master Data Model using SQL MDS for Norway's leading fruit & vegetable company. Built ETL transformations using SSIS, provided MDM infrastructure guidance, and managed product register governance across all source systems.
RAGN SELLS — AX7 Proof of Concept
Data Management Practitioner · Jan 2016 – Apr 2016
Data management and migration support for the new Microsoft Dynamics AX (AX7) POC at Scandinavia's leading recycling company.
SQL MDSSSISAX 2012AX7SQL Server 2016
Sr. Automation Engineer / Technical Consultant
Avanade Norway AS
Feb 2011 – Dec 2015
📍 Oslo, Norway / UK
Police Mutual UK — Group Member Billing
Solution Architect · Apr 2015 – Dec 2015
Architected group-wide member billing system for all products in Life and General Insurance (DD, Cheque, Card, EFT payments) using AX 2012 SysOperation framework.
Roschier — Patricia Integration
Data Migration Expert & Functional Architect · Oct 2014 – Mar 2015
Integration of Nordic law firm's Patricia system with AX for Customer/Vendor invoice flows, master data migration, and DIXF-based imports.
Farstad Shipping & Hitachi Power Tools — Implementation Support
Service Delivery Manager · Oct 2014 – Dec 2014
Service Delivery Manager for ongoing AX 2009 support across two clients. Weekly client status meetings, issue logging and resolution, vendor coordination (Istone, Gripho, Evry), monthly invoice processing, and DMS narrative reporting.
BAMA — Customer Order Portal
Development Lead / Architect · Sep 2012 – Sep 2014
Built centralised inbound/outbound order management solution and a customer order portal on AX 2012 Enterprise Portal for BAMA's internal and external customers.
AX 2012AX 2009X++ASP.NETEnterprise PortalDIXFJIRA
Sr. Automation Engineer
Aditi Technologies
Sep 2010 – Sep 2012
📍 India
Microsoft — AX Sustained Engineering (AXSE)
AX Product Testing Lead · Sep 2010 – Sep 2012
Continued the Microsoft Dynamics AX Sustained Engineering engagement. Led product testing and quality assurance for AX hotfixes and knowledge base releases. Managed unit testing team for technical solutions, identified functional issues, and reviewed team member solutions across AX 2009 and AX 2012.
AX 2012AX 2009Test AutomationX++SQL Server
IT Analyst
Tata Consultancy Services
Jun 2010 – Jan 2011
📍 India
Enterprise application consulting and systems analysis, supporting ERP delivery projects and business process analysis for enterprise clients prior to relocating to Norway.
Sr. Systems Analyst / Team Lead
Sonata Software
Apr 2006 – May 2010
📍 India
Microsoft — AX Sustained Engineering (AXSE)
Team Lead, Supply Chain Management · Apr 2006 – May 2010
Team lead for Supply Chain Management on the Microsoft Dynamics AX Sustained Engineering team. Resolved hotfixes, KB fixes, CRs, and CDCRs across AX 3.0, 4.0, 2009, and 2012 without impacting existing functionality. Reviewed team member solutions, provided functional inputs for collaboration requests, and led telephonic review meetings with Microsoft. Received Microsoft Technologies India appreciation award for quality service.
AX 2012AX 2009AX 3.0X++SQL Server 2005Product Studio

Key Projects

Sector Alarm · 2020 – Present
D365 FO Multi-Country ERP Management
Technical Lead managing D365 FO and AX 2012 across 8 countries. Live integration management with Workday, Basware, Elavon, PayEx, Billogram and more. Leading the AX 2012 → D365 FO upgrade programme with Microsoft.
D365 FO8 CountriesAzureBizTalk
Alfa Laval · 2019
One of Europe's Largest D365 Implementations
Solution Architect on the AX 2012 → D365 FO upgrade for a global industrial leader. Code upgrade, new feature development, offshore/onshore team management, and direct Microsoft collaboration on product bugs.
D365 FOAX 2012DevOpsDIXF
BAMA Gruppen · 2016 – 2018
Enterprise Master Data Management
Designed and implemented a joint product register and Master Data Model using SQL MDS for Norway's largest fruit & vegetable company. Built SSIS ETL transformations across multiple source systems and AX 2012.
SQL MDSSSISAX 2012MDM
Police Mutual UK · 2015
Group-Wide Member Billing System
Architected an enterprise billing solution supporting all product lines (Life, General Insurance) and payment types (DD, Cheque, Card, EFT) for UK police financial services provider using AX 2012 SysOperation framework.
AX 2012SysOperationX++
BAMA Gruppen · 2012 – 2014
Customer Order Portal
Development Lead and Architect building a centralised order management system and external customer portal on AX 2012 Enterprise Portal. Led both offshore and onshore teams, managed data migration and all technical specifications.
AX 2012Enterprise PortalASP.NETX++
Sonata / Microsoft · 2006 – 2012
AX Sustained Engineering — Supply Chain Lead
Team lead on Microsoft's AX Sustained Engineering team, resolving hotfixes, KB fixes, and critical design change requests across AX 3.0, 4.0, 2009, and 2012. Received Microsoft Technologies India appreciation for quality service.
AX 2012AX 2009X++Supply Chain

Certifications

🔷
Azure Fundamentals (AZ-900)
Microsoft
🧪
ISTQB Certified Tester
International Software Testing Qualifications Board
📋
Prince2 Foundation
APMG International
⚙️
MS Dynamics AX Development (MB6-890)
Microsoft
⚙️
MS Dynamics AX Development (MB6-508)
Microsoft
⚙️
MS Dynamics AX Morphx (MB6-513)
Microsoft
🇳🇴
Norskprøve — Norwegian Language
VOX (Norway)

Education

Bachelor of Computer Science & IT
JNTU, India
2002 – 2005
Diploma in Business Management
Institute of Chartered Financial Analysts of India (ICFAI)
2007 – 2008
Diploma in Electronics & Communications Engineering
India
1999 – 2002

Languages

English
Fluent
Norwegian
Professional
Hindi
Fluent
Telugu
Native

Contact

Open to D365 FO, ERP Architecture, and Technical Lead roles in the United States. US Green Card Holder — no sponsorship required.

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